For canteens and colleges
Instead of a crowd arriving at once with orders you cannot predict, you get a list of paid orders you can work through, with the money already collected.
Every order that reaches your queue has already been paid for in full. There is no cash to reconcile at the counter, no order abandoned after it was cooked, and no argument about what was ordered.
Staff cannot mark an order as paid without a real payment behind it. The system will not let them.
Orders appear as they are paid for and update as you work through them: start preparing, mark ready, mark collected. The screen refreshes on its own and only redraws when something has actually changed, so it does not flicker while you are using it.
Items, categories, prices, per-item discounts, photographs and availability are all managed by your own staff. If you sell out of something at 12:40, you mark it unavailable and no student can order it at 12:41.
If you cannot fulfil an order, cancelling it issues the student a full refund to their original payment method through Razorpay, automatically, before the cancellation is recorded. You do not handle the refund and the student does not have to chase it.
Your campus runs in its own isolated space. Your outlets, your staff accounts, your menu, your prices and your orders are not visible to any other college on the platform, and that isolation is enforced in the software and covered by automated tests.
Price changes, order status changes, staff actions and grievance resolutions are written to an audit log with who did it and when. It is there for accountability and for working out what happened when something is disputed.
Next step
Let us know your campus, how many outlets you run, and roughly how many students you serve at peak, and we will walk you through what onboarding involves.
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