College canteen, ordered ahead
Order from your own college canteen before you get there, pay online, and collect it at the counter the moment it is ready.
Live at app.bitesite.in · Payments secured by Razorpay
The maths
Illustrative. Real queue times vary by campus and by hour.
+16minutes of your own break, handed back to you.
How it works
The whole transaction finishes before you walk over. All that is left at the counter is picking the food up.
Your account belongs to one campus, so you only ever see your own canteens and their menus.
Browse the live menu, check what is actually available today, and build your order in a few taps.
Payment is confirmed through Razorpay before the kitchen starts. Nothing is cooked against an unpaid order.
You get a notification the moment it is ready. Walk up, show your order, and get on with your break.
On the counter
BiteSite does not change the menu. Your canteen sets its own items, prices and availability — this only changes how you get hold of them.
Two sides of the counter
For students
For canteens and colleges
Payments and safety
Prepayment only works if refunds work. Here is exactly how both are handled, and what BiteSite does and does not store.
Every order is paid in full through Razorpay before it reaches the kitchen queue, so there are no unpaid orders and no arguments at the counter.
Card, UPI and bank details go straight to Razorpay. BiteSite stores only the amount, the payment reference, and whether it succeeded.
If a canteen has to cancel a paid order, the refund goes back to your original payment method before the cancellation is even recorded.
Passwords and verification codes are stored only as hashes, each college is isolated from every other, and you can delete your account at any time.
Questions
Yes. BiteSite is prepaid only — there is no pay-at-the-counter option. An order is only sent to the kitchen once payment has been confirmed, which is what makes it possible to have your food ready before you arrive.
Canteen staff can cancel the order from their queue. Cancelling a paid order always issues a full refund to your original payment method through Razorpay, and the refund is processed before the cancellation is recorded.
You can walk away from an order that has not been paid for — it simply expires and you are never charged. Once an order has been paid for and the kitchen has started preparing it, you cannot self-cancel, because the ingredients and effort are already committed. Raise it through in-app Support and staff can review and refund it.
No. BiteSite is in-person counter pickup only. There is no delivery, no courier, and no shipping of any kind. You collect your order yourself from your own college canteen counter.
Payments are handled entirely by Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI or bank credentials are entered on Razorpay’s checkout and are never sent to or stored by BiteSite.
Get in touch through the contact page. Onboarding a college means setting up its outlets, staff accounts and menu, and each college runs in its own isolated space on the platform.
Ready when you are
If your college is already on BiteSite, you can create an account and place your first order in a couple of minutes. If it is not, tell us and we will talk to your canteen.
BiteSite